Frequently Asked Questions (FAQs)

  You will need:

- Computer or tablet

- Zoom app (or website)

- Headphones

- Quiet, private space

- Your workbook (provided)

This course is for anyone who is in a carer role for someone experiencing an eating disorder. This can include a parent, partner, friend, grandparent, sibling, other family member etc. This course isn’t appropriate for people in a professional caring role as it has been designed specifically for those caring for someone in a personal capacity. 

Please refer to the Courses page which provides further details on what will be covered in each course. 

This course has specifically been designed for carers and is not appropriate for a loved one experiencing an eating disorder to attend. We also encourage that you take this time out for yourself to connect with others and increase your own learning. 

Yes they can. We encourage all support people to be on the same team. Please let us know when registering if another person will be attending with you. 

Our courses are run at various times. Each course is based in Sydney time. Please let us know if you’re unsure what time it would start for you if you’re joining us from a different state. 

A workbook is provided that contains important information and plenty of space to take your own notes. Hopefully, this will also make the course more personalised to you. 

We encourage you to follow the guidance and direction from your treatment team at all times. You are definitely welcome to join us in one of our online courses, please just take what’s helpful and appropriate for your family, and leave the rest. 

This is optional. We do have times when we will meet in small groups to discuss some of the concepts. We encourage you to use your camera there to connect with other carers. If you’re not comfortable with this, just let your group members know. 

Both courses run for 4 weeks. The webinar is on one evening each week. For more information on the exact time of the course and which weeknight it may be run on, please check out our Courses page. 

This is entirely up to you. For some, attending the weekly webinar is enough and you are welcome to try out some of the techniques/strategies we discuss during the week. For others, they may find it helpful to read some of the recommend books on our Shop page or to read over notes they have taken during the webinar. The workbook provides reflection questions that you are also welcome to spend more time on to if you would like. 

Immediate medical support: 000

Immediate crisis support: Lifeline 13 11 14

Immediate Mental Health Support: State-based MH Line

Eating Disorder Support: Butterfly Helpline 1800 334 673 (7 Days a Week)

Sometimes we have reduced cost tickets so please feel free to reach out and let us know how we can assist. Email us on admin@eatingdisordersaustralia.com.au

We understand that people’s circumstances change and we offer two options if this happens. The first option is that you can transfer to another course that suits. The second option is that we can offer you a refund. Please email us at admin@eatingdisordersaustralia.com.auto let us know how we can assist. 

If you’re unsatisfied with the course for any reason and decide it’s not the right fit for you, please contact us for a refund. Each week you will have a chance to offer feedback and we encourage you to let us know as soon as possible if you’re experiencing any difficulties. Please email us on admin@eatingdisordersaustralia.com.auto request a refund. 

We would love to hear from you. Email us at admin@eatingdisordersaustralia.com.au